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Solved: Bluetooth Device Not Working in Windows 10


bluetooth not working

It is possible that your Bluetooth device is not working or you can’t find your Bluetooth device in Windows 10 when you upgraded to Windows 10. We think many people have experienced this situation.

What is the Bluetooth?

Bluetooth is a standard for the short-range wireless interconnection of mobile phones, computers, and other electronic devices.

For example, if you want to listen to music with a Bluetooth speaker, you can use Bluetooth to connect your computer and Bluetooth speaker. At this time, the music from the computer would be played via the wireless speaker. Also, if you want to transfer the file from mobile phone to computer without a network, you can still use Bluetooth to connect the mobile phone and computer. And so on.

The one of reason is the Windows 10 is incompatible with the Bluetooth device driver if you have Bluetooth issue. This is a driver issue probably.

We will introduce you how to solve this issue.

Before you are going to update the Bluetooth device driver, please make sure the below points.

Please make sure to turn on the Bluetooth.

Please make sure the Windows 10/8/7/XP/Vista device supports Bluetooth.

Method 1: Open Bluetooth Support Service

Sometimes, you cannot use your Bluetooth to transfer files between Windows 10 and Mobile Phone, Tablet and other devices. Maybe you are best to check whether the Bluetooth support services are running properly.

1, Key in services.msc in Run box with Win + R key. Go to Services.

runing services msc

2, Please select the Bluetooth Support Service in Service and double-click it.

bluetooth support service

3, Go into Bluetooth Support Service Properties. There is a drop-down menu in Startup type and choose Automatic option. Then, click Apply and OK to go next.

bluetooth support service prooerties

4, Return to the Services, please choose the Bluetooth Support Service again and right-click Restart. Windows is attempting to stop/start the following service on local computer…

restart bluetooth support service

Method 2: Troubleshooting to Fix Bluetooth Issue

1, Return to Desktop and go to the Troubleshooting. Please key in troubleshooting in Start box and click Troubleshooting option.


2, Please following these options to do: Hardware and Sound > Hardware and Devices > Next.

hareware and device

3, The Windows is detecting and resolving the driver problem. Then select Apply this fix.

detecting problem

You can restart your computer according to the requirement.

Method 3: Update the Bluetooth Device Driver

1, Go to Device Manager.

2, Please pick out Bluetooth Peripheral Devices where under the Bluetooth tree or Other Devices tree.

bluetooth stop working

3, Right-click on Update Driver Software > Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

4, Choose the Generic Bluetooth Adapter and go to Next. As the Generic Bluetooth Adapter is a compatible driver, so it could be used for many of Bluetooth devices.

generic bluetooth adapter driver

Finished, you can refresh your computer and check your Bluetooth device at the time.

Here, Driver Doctor (short for Driver DR) can help you to solve all driver issues for Windows 10, 8, 7, vista system. It can automatic scan your computer and detect all problem drivers, then give you a list of new drivers. You can update the driver at any time if you like. It’s very fast and convenient. It takes only three steps to solve all the drive problems for you.

1) Open Driver Doctor Software and click Scan Now . Scan for drivers that need to be updated.

2) The drivers have being detected. Click Get Drivers .

driver 2

3) Click Download All to download the updated drivers.

Finally, click Install. The drivers are installed and you can check your new driver.

Method 4: Remove and Add Bluetooth Device

If Bluetooth has been turned on and the driver has been updated, but your device still does not work, please have a try to removing the device and repairing it. Please following bellow steps:

1, Go to Settings with Win key. And choose Devices option.

setting option

2, Enter to the Devices, please select the Bluetooth and the specific device. Please hit Remove device and then try pairing again.

remove bluetooth device

All finished, the Bluetooth device driver should be worked.


Nowadays, the wireless devices are instead of the wire devices with the information technology development. Bluetooth technology is more and more applied in our life. It just not only used in the computer but also used in the car, mobile phone, iPad and so on.

If you meet the Bluetooth device is not working in Window 10 after you upgraded to Windows 10. Please update the driver with above method at once. We hope you can enjoy your Bluetooth device better.

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