> > Fix MTP Driver Error Issue and Installed failed in Windows 10

Fix MTP Driver Error Issue and Installed failed in Windows 10


mtp device error

After you connect your Android Phone to the computer and want to transfer media files between computer and android phone or via the computer to transfer files to other devices. But the computer does not recognize your android phone and in device manager, the portable devices show an MTP device or MTP USB device yellow exclamation. So you cannot transfer files until you fix the MTP driver error.

Recommended: Did your USB devices cannot work after plug it to the computer? Here's the solution you need: How to fix USB Devices Not Recognized on Windows 10.

What is MTP?

MTP is short for Media Transfer Protocol. It is a part of Microsoft Windows Media Framework. When you transfer media files from one portable device to another device, actually you are using the MTP function. In the past, it is called PTP (Picture Transfer Protocol). PTP is frequently used inwebcam and camera and mainly used to transfer pictures.

This article can help you to solve the listed errors:
MTP Devices Shows as exclamation
MTP USB Devices installed falsely
MTP USB devices not recognized
MTP "A service installation section in this INF is invalid".

Method 1: Update MTP Driver

Updating the MTP USB driver is necessary especially when it shows as a yellow exclamation in device manager. And this can also solve the related problem: a service installation section in this INF is invalid.

1. Open device manager.

2. Expand Portable devices and find MTP.

3. Right click MTP and click Update Driver Software to install MTP or MTP USB driver.

4. Choose the first option: Search automatically for updated driver software to update the MTP driver.

After that, you will see the real device such as Mi-4C, Samsung devices appear.

If the MTP USB driver installed failed, you can follow the next steps.

5. Choose the second option: Browse my computer for driver software.

browse my computer for driver software

6. Click browse and select the path: C:\Windows\INF

search for driver software in this location

Selecting this location will help to solve this error: A service installation section in this INF is invalid.

7. Choose Let me pick from a list of device drivers on my computer.

8. Select the Show compatible hardware and choose the MTP USB Device to install it.

choose compatible mtp usb device

After installation was finished, you will see the MTP disappear, and the Android Phone is listed in portable devices.

Of course, you can use Driver Doctor to help you install the MTP USB drivers directly. This will avoid many troubles and save more time for you.

download now

After downloading this software, install and run it on your computer. Click Scan Now > Get Drivers > Download All > Install. Only 4 steps you can find and update MTP USB driver.

Method 2: Enable USB Debugging

After you connect your Android Phone to the computer, make sure the USB Debugging is open.

For the Android phone, maybe you can find it from here:

Settings > Applications > Development > USB debugging

Settings > Developer Options > USB debugging.

enable usb debugging mode

This can also solve the Android Phone connecting to PC only for charges error.

Method 3: Download and Install the MTP Porting Kit

The MTP Porting Kit can help to test the MTP. You can download it from the Microsoft official site.


download mtp porting kit

After you download this program, double click to run the installation guideline to install it. When the installation finished, reboot your computer.

Copyright © 2019 Driver Doctor All rights reserved.     French | Deutsch | Italian | Spanish | Norwegian | Dutch